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Looking for consultancy or training in Asterisk, Linux or MikroTik RouterOS? You’re in the right place.
Looking for SIP origination or termination and number provision (UK and international)? We can help.
Need a better Internet connection? We have the technology!
We specialise in next generation communications.

Vitell logoVitell is a UK based ITSP – we specialise in providing bespoke, vendor independent, telecommunication solutions to business. We provide communications services for the one-man-band working at home to large multi-national organisations and multi-site customer contact centres – whatever your communications needs are, we can help.

In addition to our hosted and on-site platforms, we offer Asterisk, Linux and RouterOS consultancy and training.

Our client base is situated mainly in the UK, but we do have customers as far flung as Thailand, the US and China. Over 90% of our business is generated from word of mouth referral.

Oh, and we don’t employ sales people and we don’t speak sales flim-flam, gibberish or baloney! All our staff are experts in routing, the Internet and telephony.

“Voice over Internet Protocol”

Vitell is a recognised ITSP (Internet Telephone Service Provider) and provides a fully managed and individually customised telephone service. From straight-forward take/make/transfer configurations to more complex installations with LDAP connectivity, real-time agent monitoring, text-messaging and CRM integration, Vitell can build, configure, deliver, install and manage it all.

Need a new phone system? Want to make telephone calls without trunk or line charges? We can help.

Asterisk logo“Asterisk is the world’s leading open source PBX, telephony engine, and telephony applications toolkit.”

We started working with the Asterisk platform in 2004. We provide consultancy, support, maintenance and training for the Asterisk platform. Our senior partner, Nicholas Barnes, has spoken at Astricon conferences in the US (Arizona, Georgia and Texas), Spain and the UK. In addition, we have provided Asterisk training for UK and international clients. We’re not allowed to name names, but we have provided Asterisk training for a very large British telecommunications PLC!

Do you have an Asterisk installation that needs some tender, loving care? Do you want a telephone customised to work with your business processes? We can help.

Tux, the Linux penguin“Linux is a free Unix-type operating system originally created by Linus Torvalds with the assistance of developers around the world.”

We have been working with Linux for over twenty years and currently provide consultancy, support and maintenance for the Linux OS.

Have a Linux server with a problem? Need somebody to make sure it’s up to date and secure? We can help.

MikroTik logoRouterOS provides edge-device functionality including routing, firewalling, bandwidth management, wireless access point, backhaul link, hotspot gateway, VPN server and more. Due to its cost (a unit suitable for a medium sized office is priced at around £100) and feature set, it is fast becoming the de-facto edge device. Popular in continental Europe and the United States for some time, RouterOS is now making headway in the UK and we are pleased to be able to offer consultancy, support, maintenance and training for these amazing devices.

Be it voice or data, no modern application can function without a reliable Internet connection. We are pleased to be able to offer Leased Lines, ADSL and Ethernet connections to your doorstep. Unlike most ISPs, we are able to provide redundant connections with automatic fail-over, bonded ADSL lines and as many real IP addresses as you can justify. In addition, we are able to supply fully routeable IPv6 address space and IPv6 only connectivity.

The following rates exclude VAT at the prevailing rate.

Day: £750
Hour: £110
15 mins*: £35
Call out: (the greater of) £75 or £0.50/mile

We offer discounts for longer term project work or contracts – please don’t hesitate to contact us for a quotation.
Training and telephone call charges are available on request.
We also accept payment by bank transfer (Swift, BACS or standard transfer) and Direct Debit. Payment by cheque will attract a £10 administration charge.

* Only available to existing customers for support work related to previously implemented projects and completed remotely.

Vitell
Hardrow House
Pinley Green
Warwick
CV35 8LX

Tel: 03300-881388 (+44-3300-881388)
E-Mail & VoIP: info@vitell.co.uk